Restoration Network Frequently Asked Questions

WE HAVE THE ANSWERS

FAQ

When property damage occurs, it’s normal to have questions about what happens next.

Restoration Network is here to provide clear answers and guidance so you can move forward with confidence. Below are answers to some of the most common questions we receive from homeowners and businesses in Maple Grove and the northwest Twin Cities.

Emergency Response

Do you offer 24/7 emergency restoration services?
Yes. Restoration Network provides 24/7 emergency services for water, fire, and storm damage. Our team is available day or night to respond when you need help.
We aim to respond within two hours of your call, depending on location and current conditions. Our goal is to arrive as quickly as possible to stabilize the situation.
Your first priority is safety. Once the area is safe, contact a restoration professional as soon as possible. Acting quickly can help prevent further damage and reduce long-term repair costs.
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Water Damage

How quickly should water damage be addressed?
Immediately. Water can spread quickly and begin damaging materials within hours. Prompt response helps prevent structural issues and reduces the risk of mold growth.
Yes. Mold can begin forming within 24–48 hours in damp conditions. Professional drying and moisture control help reduce this risk.
The timeline depends on the extent of the damage. Drying typically takes several days, while full restoration may take longer depending on repairs needed.
Avoid contact with contaminated water and contact a restoration professional immediately. Sewage backups require specialized cleanup to safely remove contaminants and restore affected areas.
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Fire & Smoke Damage

What should I do after a fire?
After the fire department clears the property, contact a restoration team as soon as possible. Securing the structure and addressing smoke damage quickly is critical.
Yes. Smoke and soot can travel throughout a property and settle in areas far from the fire source.
In many cases, yes. Many items can be cleaned, deodorized, and restored depending on the level of damage.
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Storm Damage

How do I know if my property has storm damage?
Signs may include missing shingles, damaged siding, dented gutters, or water intrusion. Some damage is not immediately visible, which is why inspections are important.
Yes. Even if there are no visible leaks, storms can weaken roofing materials and lead to future problems.
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General Restoration

Do you handle both mitigation and reconstruction?
Yes. Restoration Network provides full-service restoration, including damage mitigation and complete reconstruction when needed.
We serve Maple Grove and surrounding northwest Twin Cities communities, typically within one hour of our office, including Plymouth, Brooklyn Park, Champlin, Minnetonka, and Edina.

Still Have Questions?

If you’re dealing with property damage or need immediate assistance, contact Restoration Network today. Our team is available 24/7 to help you take the next step forward.